If NOS is still running after closing a protected website, we recommend that you restart the computer, as a particular process of the web browser might be still running in background. If the problem persists after restarting the computer, please reinstall NOS.

Because NOS is not installed on to the browser, this kind of problem should not happen. Please try uninstalling NOS to see if the problem is acctually related to NOS. If the problem is due to NOS, please contact our customer support center at support@nProtect.com

nProtect is always happy to help you. Please contact our 24/7 customer support.
Toll Free: 1-855-466-7768
Live Chat: www.nProtect.com
Email: support@nProtect.com

You can find a proper answer from FAQ at www.nProtect.com or by sending email to our customer support center at support@nProtect.com with the details

If the online banking website you are trying to access is nProtect's client, you may be prompted with the message to download NOS. If you choose not to install NOS you may be presented with installation request in the future according to the online bank's policy. If NOS is not installed or not activated, users are under higher risk to fraud.
In case of banking websites, it's very critical to be safe against fraud because fraud attacks can cause serious financial damage. We strongly recommend installing NOS because NOS was specifically designed for protecting online banking users against such attacks.

If you want to allow network access for the program, click 'Allow' and the program will be added to the network protection list and allowed to use the network. If you do not want to allow network access for the program, click 'Block' and the program will be added to the network protection list and blocked from using the network. If you want to change the option of allow/block for the program, you can do so on the network protection tab on the NOS advanced menu window.

NOS communicates with the cloud server to check for updates and send/receive diagnosis files for malware.

NOS automatically updates itself through the cloud server. If a newer version on NOS is available, it automatically checks with the cloud server and updates itself when it is started. For malware pattern updates, all patterns are updated on the cloud server, and it does not need to be downloaded to the users computer.